Self-Exclusion Guide for Amole Bet Users in Ethiopia

Self-exclusion is a responsible gaming tool that can help you restrict access to your Amole Bet account for a selected period or permanently. It may be the right choice if betting no longer feels enjoyable, controlled or affordable.

Amole Bet services are for adults aged 18 and over only. Betting involves financial risk and should never be used as a way to solve money problems, repay debts or manage financial pressure. If you would like to take a break from betting or stop completely, this self-exclusion guide explains the available steps.

What Is Self-Exclusion?

Amole Bet self-exclusion is a request to block or restrict your betting account so that you cannot continue normal betting activity during the exclusion period. It is a stronger gambling control tool than simply taking time away from the website or app.

Self-exclusion is different from:

• logging out of your account;
• deleting the mobile app from your device;
• taking an informal break without an account restriction;
• setting a deposit limit, loss limit or time limit.

While these tools can be useful, self-exclusion is intended to prevent normal account access for betting activity. It can help create distance when betting feels hard to control.

When Should You Consider Self-Exclusion?

There is no need to wait for a crisis before asking for help. You may wish to restrict your betting account if one or more of the following feels familiar:

• You are betting with money needed for bills, rent, transport or food.
• You are trying to win back money you have lost.
• You feel stressed, guilty, upset or angry after betting.
• You are hiding betting activity from family members or friends.
• You have tried to stop but return to betting repeatedly.
• You are using borrowed money to place bets.
• You are betting during work, study or important family time.
• Betting no longer feels like entertainment.

Choosing self-exclusion is a practical step to protect your time, finances and wellbeing. It is not a failure, and you do not need to handle concerns alone.

Temporary vs Permanent Self-Exclusion

Temporary self-exclusion

Temporary self-exclusion restricts your account for a fixed period. It may be suitable when you need a short cooling-off break or a longer responsible gaming pause. During this time, betting access should be restricted. The exact processing time and available exclusion periods should be confirmed by Amole Bet support.

Permanent self-exclusion

Permanent self-exclusion means asking Amole Bet to close or block betting access indefinitely or permanently, depending on internal policy and local compliance requirements. This option may be appropriate if you do not want to return to betting services.

Permanent self-exclusion may not be reversible, or any future access may require a strict review. Do not assume that a permanently restricted account can be reopened.

How to Request Self-Exclusion

1. Log in to your Amole Bet account if access is still available.
2. Go to account settings, the responsible gaming area or the support section.
3. Choose “Self-Exclusion” or “Account Restriction.” If you cannot find the tool, contact support.
4. Select the type of restriction you want: temporary self-exclusion or permanent self-exclusion.
5. Confirm your request carefully.
6. Wait for confirmation from Amole Bet before assuming the restriction has been applied.
7. Do not create another account or attempt to bypass the restriction.

If you cannot access your account, contact Amole Bet through the official channels on the Contact Us page. Support can explain the available account restriction process and any information needed to protect your account.

What Information May Be Needed?

To process an Amole Bet account restriction safely, support may ask for information that helps identify the correct account. This may include:

• your full name;
• the registered phone number or email address;
• your account ID, if available;
• your date of birth or identity confirmation;
• the requested exclusion period;
• confirmation that you understand the restriction.

Support may request identity confirmation to protect the account. Do not send sensitive documents unless Amole Bet support asks you to do so through an official and secure process.

What Happens After Self-Exclusion Is Applied?

Once self-exclusion has been applied, normal betting access should be restricted. Depending on the applicable policy and technical systems:

• you should not be able to place bets;
• deposits should be blocked;
• promotional offers and bonus messages should stop where technically and legally possible;
• active bonuses may be cancelled in line with the Terms and Conditions;
• support may remain available for questions about account closure, balances, verification or documents.

Any remaining eligible balance should be handled according to account verification requirements, payment method rules and applicable terms. Self-exclusion does not guarantee an instant withdrawal or access to every balance item. For information about how personal information is handled, see the Privacy Policy.

For a wider overview of available protections and betting account limits, visit Responsible Gaming.

Can Self-Exclusion Be Cancelled Early?

Self-exclusion is designed to protect users, so early cancellation may not be available. If cancellation is permitted under Amole Bet policy, it should involve support review, identity confirmation and possibly a cooling-off period before any future access is considered.

A self-exclusion request should be treated as a serious account protection decision. Do not rely on the possibility of quick reactivation when choosing an exclusion period.

Account Access, Login and App Restrictions

During self-exclusion, you may be unable to use normal betting features through the website login, mobile app, betting pages, live betting pages, games or keno sections. This includes access that would normally be available through the Amole Bet login or the Amole Bet app.

The purpose of the restriction is to limit access to betting activity, including sport betting, live betting and other gaming areas. If you notice that an account restriction does not appear to be working correctly, stop using the service and contact support immediately through the official Contact Us page.

Other Responsible Gaming Tools

Self-exclusion may not be the only option. If you want more control without choosing a full account block, other tools may include:

• deposit limits;
• loss limits;
• session reminders or reality checks;
• time-outs;
• marketing opt-out options;
• full account closure.

Availability may vary by account and operator policy. Read more about responsible gaming in Ethiopia through the Responsible Gaming page. Parents and guardians can also review the Age Restriction Policy for information about underage access.

Legal and Regional Notes for Ethiopia

This page provides general information and is not legal advice. The availability of betting services, account tools and restrictions may depend on Ethiopian law, licensing status, regional access rules, operator policy and payment-channel limitations. For further information, see the pages on Legal Status in Ethiopia, License & Regulation, State / Regional Restrictions and the Disclaimer.

Support and Urgent Help

If betting feels difficult to control, stop using betting services and speak with someone you trust. You may also consider contacting a qualified support organisation or healthcare professional for guidance.

If you believe you may harm yourself or someone else, seek urgent local emergency help immediately.

For account-specific assistance, including how to restrict betting account access or close a betting account, contact Amole Bet through the Contact Us page.

Frequently Asked Questions

What is self-exclusion on Amole Bet?

Self-exclusion is an account protection tool that restricts normal betting access for a selected period or permanently, depending on the option available and applicable policy.

How do I request temporary self-exclusion?

Use the self-exclusion or account restriction option in your account settings, responsible gaming area or support section. If you cannot access the account, contact official Amole Bet support.

Can I permanently block my Amole Bet account?

You can request permanent self-exclusion or account closure. The exact process, effect and future access rules should be confirmed by Amole Bet support.

Can I cancel self-exclusion early?

Early cancellation may not be available. Where policy allows a review, identity confirmation and a cooling-off period may be required.

What happens to my balance after self-exclusion?

Eligible balances may be handled under verification, payment method and account terms. Withdrawals are not guaranteed to be instant and may be subject to applicable rules.

Will I still receive bonus offers?

Promotional messages and bonus offers should stop where technically and legally possible. Active bonuses may be cancelled under the Terms and Conditions.

Who can I contact if I need help?

Use the official Contact Us page for account support. If betting is affecting your wellbeing, speak to someone you trust or seek help from a qualified support organisation.