Amole Bet Privacy Policy

Amole Bet respects your privacy and is committed to the secure handling of personal data. This Privacy Policy explains what information may be collected, why it is processed, how it may be stored and shared, and what choices may be available to you.

This policy applies when you browse the website or mobile version, use an app, register or log in, make a deposit or withdrawal, place sports or live bets, play games or Keno, use a bonus, contact support, or receive communications from Amole Bet. In summary, we collect information needed to operate accounts and betting services, protect users, process transactions, meet compliance requirements, and support responsible betting. Privacy questions or requests can be submitted through Contact Us.

Who We Are

Amole Bet provides online betting and gaming services for eligible adult users in Ethiopia, subject to availability, regional restrictions, the operator’s terms, and applicable Ethiopian laws and regulations. Operator identification and current licensing and regulatory status should be checked through About Us and License & Regulation. Users may also check the competent authority’s latest information where appropriate. Nothing in this policy should be understood as a claim of government approval.

Information We Collect

“Personal data” means information that identifies you or can reasonably be connected to you. “Processing” includes collecting, reviewing, using, storing, sharing, correcting, and deleting that information. Depending on how you use Amole Bet, the following categories may be processed:

• Account data: name, telephone number, email address, date of birth, username, account-holder information, and password-related security records. Passwords should be protected using appropriate technical controls rather than stored in readable form.
• Identity and verification data: identity documents, age and eligibility checks, photographs or verification results where required, KYC information, customer due diligence records, and fraud-prevention indicators.
• Transaction data: deposits, withdrawals, payment authorization results, payment method references, balance history, transaction limits, processing status, bonus activity, and records of transactions. Full payment credentials should only be collected where necessary through an authorized service channel.
• Betting and gaming data: selections, stakes, odds, results, winnings, sports and live betting activity, Keno entries, game sessions, bonus use, and account adjustments.
• Technical data: IP address, approximate location derived from technical information, device type, browser, operating system, app version, cookie identifiers, login times, crash reports, and security logs.
• Communication data: support messages, complaints, emails, call records where notified, chat logs, submitted documents, and the outcome of a complaint-handling procedure.
• Responsible gaming data: deposit or play limits, self-exclusion requests, risk indicators, account restrictions, and communications concerning responsible betting measures.

Amole Bet should collect only information reasonably needed for lawful, operational, financial, security, responsible gaming, and regulatory purposes. Users should not send sensitive documents through an unofficial social media account, agent, or communication channel.

How We Use Personal Data

Amole Bet personal data may be used to create and manage an account, confirm age and identity, apply eligibility requirements, provide secure login, and protect the account from unauthorized access. It may also be used to accept and settle bets, calculate winnings, administer bonuses, process deposits and withdrawals, and maintain accurate financial records.

For example, account, KYC, and transaction data may be reviewed to verify a withdrawal request. Betting records and device information may be examined to identify suspicious betting patterns, payment abuse, multiple accounts, bonus abuse, account takeover, or other conduct contrary to platform rules. These checks may result in a request for additional information or a temporary restriction while a review is completed.

Information may also support website and app performance, game availability, customer support, service notifications, dispute resolution, security monitoring, accounting, tax, anti-money-laundering controls, licensing requirements, and other compliance obligations. Responsible gaming records may be used to apply self-exclusion, deposit limits, or account restrictions.

Marketing messages should be sent only where allowed. Where consent or an opt-out is required, users should be given an appropriate choice. Essential messages about login security, account status, transactions, policy changes, or service operation are not necessarily marketing.

Lawful Reasons for Processing

Depending on the activity and applicable legal framework, information may be processed because it is necessary to provide requested services or perform the user agreement; comply with a legal, financial, licensing, or regulatory obligation; protect users, Amole Bet, and payment systems; prevent fraud; establish or resolve a dispute; or pursue a legitimate operational or security purpose that does not improperly override user rights. Consent may be requested where required, including for certain cookies or communications.

The operator’s compliance team should confirm the precise legal basis, mandatory retention periods, and any local notices required under applicable Ethiopian laws and regulations before publication or material updates to this policy.

Cookies and Similar Technologies

Cookies are small files or identifiers placed on a browser or device. Amole Bet may use cookies and similar technologies to keep a session active, support secure login, remember language or display preferences, detect unusual activity, analyse traffic, improve page performance, and measure marketing where allowed. Some cookies are necessary for account functions, while optional cookies may depend on user choice. Further details should be provided in the Cookie Policy.

Sharing Personal Data

Amole Bet does not sell personal data as a product. Information may, however, be shared where necessary with payment processors, identity verification and KYC providers, hosting or cloud infrastructure providers, analytics and security tools, customer support systems, authorized agents, auditors, insurers, and professional advisers.

Information may also be disclosed to a regulator, competent authority, law-enforcement body, court, or other legally authorized recipient when required or permitted. Third-party access should be limited to the relevant purpose and governed by confidentiality, security, and data protection requirements where appropriate.

International Data Transfers

Some technology or specialist service providers may process information outside Ethiopia. Where this occurs, Amole Bet should follow applicable transfer requirements and use suitable contractual, organizational, or technical safeguards. The location of a provider should not reduce the level of protection required for Amole Bet player information.

Storage and Retention

Personal data should be kept only for as long as reasonably necessary for account operation, financial reporting, legal obligations, fraud prevention, dispute resolution, complaint records, responsible gaming controls, and compliance requirements. Closing an account does not always allow immediate deletion. Certain betting account data, KYC records, transaction histories, or self-exclusion records may need to be retained for a required period. When information is no longer needed, it should be securely deleted or anonymised.

Amole Bet Account Security

Amole Bet should use reasonable technical and organisational measures to protect personal data. Measures may include encryption where appropriate, access controls, secure login systems, activity monitoring, fraud detection, staff confidentiality duties, backups, incident procedures, and controlled access to verification documents. No internet or storage system can be guaranteed to be completely secure.

Users also have an important role in account security:

1. Step 1: Confirm that you are using the official domain or authorized app channel before registering, downloading an APK, entering KYC details, or making a payment.
2. Step 2: Use the official Amole Bet login, create a strong and unique password, and never share a verification code with another person.
3. Step 3: Review transaction records after deposits and withdrawals, sign out on shared devices, and report unexpected login, balance, or payment activity through the official support channel.

Your Privacy Rights

Subject to applicable data protection and privacy rules, users may have the right to request access to their information, correction of inaccurate data, deletion, restriction of processing, objection to certain uses, withdrawal of consent, or an explanation of how information is handled. Identity verification may be required before a request is completed to prevent disclosure to an unauthorized person.

Some requests may be limited where records must be retained for legal, financial, security, fraud-prevention, responsible gaming, or regulatory reasons. To make a request, use Contact Us and clearly describe the account and privacy issue without sending unnecessary identity documents in the first message.

Age Restrictions and Children’s Data

Amole Bet services are intended only for users who meet the applicable adult age and eligibility requirements. Amole Bet must not knowingly provide betting services to underage users. Age checks and identity verification may therefore be required. If a parent, guardian, or user believes that information from an underage person has been submitted, support should be contacted promptly. See the Age Restriction Policy.

Responsible Gaming and Account Restrictions

Account activity, play patterns, limits, self-exclusion requests, support interactions, and relevant risk indicators may be processed to apply Responsible Gaming measures. Such processing can help enforce deposit limits, exclusions, time-based controls, or account restrictions. Responsible gaming records may remain restricted even after account closure where retaining them is necessary to prevent circumvention.

Terms, Bonuses, Betting, and Payments

This Privacy Policy works together with the Terms and Conditions, bonus rules, withdrawal procedure, payment checks, and anti-fraud controls. Before registration or payment, users should compare objective details: the verification requirements, number of transaction steps, disclosed fees, deposit and withdrawal limits, estimated processing time, bonus conditions, and available support channels. Conditions may differ by payment method, account status, or eligibility.

In a typical user scenario, the recommended order is: first verify operator identification and the official domain; second read the applicable terms and privacy notices; third prepare only the KYC information legitimately requested; fourth confirm limits and fees before payment authorization; and fifth keep a record of the transaction and any support reference. Based on an expert review approach rather than claimed personal use, this sequence reduces the risk of using an unofficial app, misunderstanding bonus conditions, or sending documents to an unauthorized agent.

Updates to This Policy

Amole Bet may update this Privacy Policy when its services, technology, security practices, third-party providers, regulatory framework, or data processing activities change. Material changes should be communicated through an appropriate official channel. Users are encouraged to review the current policy before registering, submitting verification documents, making a payment, or using a new betting or gaming feature.